Privacy Policy

  • Introduction: Beilyrose.com (the "Company") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website (the "Website") or purchase our products. By accessing or using the Website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. We comply with applicable data protection laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant U.S. state privacy laws (e.g., California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA)).
  • Information We Collect: We collect personal information that you voluntarily provide to us, as well as automatically collected information, to fulfill your orders and provide you with a better shopping experience: - Voluntarily Provided Information: When you create an account, place an order, subscribe to our newsletter, or contact our customer service, you may provide us with information such as your full name, email address, phone number, shipping address, billing address, payment details (e.g., credit card information, which is processed by third-party payment processors and not stored on our servers), and any other information you choose to share. - Automatically Collected Information: When you browse the Website, we may automatically collect certain technical information, including your IP address, browser type and version, operating system, device information, browsing history (e.g., pages visited, products viewed), and cookies (small text files stored on your device). This information helps us analyze website traffic, improve the Website's functionality, and personalize your shopping experience.
  • Purpose of Collecting Information: We collect and use your personal information for the following legitimate purposes, in accordance with the principle of "minimum necessary": - Process and fulfill your orders (e.g., verify payment, arrange shipping, send order confirmations and delivery updates). - Manage your user account (e.g., allow you to log in, view order history, update personal information). - Provide customer service and support (e.g., respond to your inquiries, resolve issues related to your orders). - Send marketing communications (e.g., newsletters, promotional offers, new product announcements) with your explicit consent. You may unsubscribe from these communications at any time. - Improve the Website and our products (e.g., analyze user behavior, identify areas for improvement, develop new products that meet customer needs). - Prevent fraudulent activities, ensure the security of the Website and transactions, and comply with applicable laws and regulations.
  • Consent: We obtain your explicit consent before collecting, using, or disclosing your personal information, except in cases where applicable laws allow for exceptions (e.g., emergency situations to protect life, health, or property; compliance with legal obligations). For marketing communications, we will only send you such messages if you have opted in to receive them. You have the right to withdraw your consent at any time by contacting us at service@gfavora.com or using the unsubscribe link in our marketing emails. Upon withdrawal of consent, we will immediately stop using or disclosing your personal information for the relevant purpose, unless we are required by law to retain it.
  • Disclosure of Information to Third Parties: We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may disclose your personal information to the following third parties only to fulfill the purposes stated in this Privacy Policy: - Third-Party Service Providers: We engage trusted third-party service providers to assist us with order processing, payment processing (e.g., PayPal, Stripe), shipping and delivery (e.g., USPS, FedEx, Canada Post), website analytics (e.g., Google Analytics), and marketing (e.g., email service providers). These service providers are only authorized to use your personal information to perform the services we have contracted them for, and they are obligated to protect your information in accordance with this Privacy Policy and applicable laws. - Legal and Regulatory Requirements: We may disclose your personal information if required to do so by law, court order, or government regulation, or to protect our legal rights, property, or safety, or the rights, property, or safety of our customers or others. - Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transfer, your personal information may be transferred to the acquiring entity as part of the business assets, subject to the terms of this Privacy Policy.
  • Data Security: We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include using industry-standard encryption technology (SSL) for data transmission, restricting access to personal information to authorized personnel only, and regularly reviewing and updating our security protocols. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your personal information. You are responsible for maintaining the confidentiality of your account credentials (username and password).
  • Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Once your personal information is no longer needed, we will securely delete or anonymize it to ensure it can no longer be associated with you.
  • Your Rights Regarding Personal Information: Depending on your jurisdiction (e.g., Canada, certain U.S. states), you may have the following rights regarding your personal information, and we will respond to your requests in accordance with applicable laws: - Right to Access: Request access to the personal information we hold about you and receive a copy of such information. - Right to Correction: Request correction of any inaccurate or incomplete personal information we hold about you. - Right to Deletion: Request deletion of your personal information, subject to certain exceptions (e.g., if we are required by law to retain it). - Right to Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format, where technically feasible. - Right to Opt-Out: Opt out of marketing communications and the processing of your personal information for certain purposes. To exercise any of these rights, please contact our customer service team at service@gfavora.com with your request, and we will verify your identity before processing the request.
  • Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content and offers. You can control cookies through your browser settings (e.g., block or delete cookies). However, please note that disabling certain cookies may affect the functionality of the Website and prevent you from accessing certain features.
  • Cross-Border Data Transfer: If your personal information needs to be transferred to a country outside of the United States or Canada (e.g., to our third-party service providers located overseas), we will conduct a risk assessment to ensure the receiving country provides an adequate level of data protection. We will also take additional measures (e.g., signing data processing agreements with third parties, using encryption technology) to protect your personal information during cross-border transfers, in compliance with PIPEDA and other applicable laws. We will not transfer your personal information to a country where the protection level is insufficient without taking appropriate safeguards.
  • Third-Party Websites and Services: The Website may contain links to third-party websites or services (e.g., social media platforms). This Privacy Policy does not apply to these third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites or services you access.
  • Children's Privacy: Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without the consent of a parent or guardian, we will immediately delete such information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at service@gfavora.com.
  • Changes to This Privacy Policy: We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on the Website with a revised effective date. Your continued use of the Website or purchase of our products after the posting of the modified Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically for updates.
  • Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our customer service team at service@gfavora.com. We will respond to your inquiry as soon as possible.